Support Services

JFS empowers people through professional, compassionate behavioral healthcare services that strengthen the emotional well-being of individuals and families of all backgrounds throughout every stage of life.

Four pillars of support

Whether you’re looking for counseling, community connection, or help with an immediate need, JFS offers support for individuals and families at every stage of life. Explore our four service areas to find the right place to start.

    1. Emotional Health & Well-being
    2. Senior Engagement
    3. Crisis Response & Assistance
    4. Community Programs & Education

How can we help?

  • I want to find counceling
  • I am interested in volunteering
  • I need assistance & financial support
    • Medical illness, job loss and other hardships are not uncommon during times like these. JFS is working on providing support and assistance whenever feasible and possible. If you or someone you know needs assistance, please fill out the “I need assistance” form or call us at 704.364.6594.
  • I wan to access the JFS Food Pantry

    • JFS provides food, personal care items and other necessities from our food pantry. Current food pantry clients will be contacted regarding ordering, pick-up and/or delivery. New clients should start by filling out the assistance form.

24/7 Help-lines for Support & Resources

  • Mecklenburg County Public Health Department
    980-314-9400/mecknc.gov/healthdepartment
  • Center for Disease Control (CDC):  cdc.gov/coronavirus/2019-ncov
  • Atrium Health 24/7 Behavioral Health Line (local for Charlotte)
    704-444-2400 or 800-418-2065
  • Cardinal Innovations Mental Health Crisis Line – Call **275 (**ASK)
  • National Suicide Hotline 24/7
    1-800-784-2433
  • The Trevor Project- LGBTQ+ crisis hotline 24/7
    1-866-488-7386
  • Crisis Text Line- 24/7 Text Hotline
    Text “Hello” to 741-741

Behavioral Health Emergency Services

(local for Charlotte)  
Mobile Crisis (704) 566-3410 (Choose Option 1)
(24/7 crisis assistance counselors in Charlotte)

911-Emergency Services

Domestic Violence Support & Resources

  • National Domestic Violence Hotline 1-800-799-7233
  • Safe Alliance (Charlotte DV Shelter and services) 704-336-3210
  • Greater Charlotte Hope Line (Crisis Line for parenting, DV and sexual assault)
    980-771-HOPE (4673)